Privacy Policies

Welcome to Sanura!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide you with the best shopping experience:

  • Personal Information: Name, email address, phone number, and shipping/billing address.

  • Payment Information: Processed securely through trusted third-party gateways (we do not store your credit/debit card details).

  • Order Details: Product preferences, order history, and communication related to your purchases.

  • Technical Data: IP address, browser type, and browsing behavior on our website (for analytics and website improvement).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases, promotions, or updates.

  • Improve our products, website, and customer service.

  • Prevent fraudulent transactions and ensure security.

3. Sharing of Information

We respect your privacy — your data is never sold or traded.
We may share your information only with:

  • Delivery Partners: To ship and deliver your products.

  • Payment Gateways: To securely process your payments.

  • Service Providers: For website maintenance, marketing, and analytics (under strict confidentiality agreements).

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences and show you personalized recommendations.
You can disable cookies anytime from your browser settings, but some features of our site may not work properly without them.

5. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure.
All transactions are encrypted using SSL technology and processed through secure payment systems.

6. Your Rights

You have the right to:

  • Access or update your personal information.

  • Request deletion of your data.

  • Opt out of promotional emails anytime by clicking “Unsubscribe.”

To make any privacy-related requests, contact us at Info@sanurahomes.co.uk.

7. Third-Party Links

Our website may contain links to other websites.
Sanura is not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before providing personal information.

8. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date. Please review it periodically to stay informed.