FAQ's

At Sanura, we focus on comfort, quality, and design. Each sofa is carefully crafted using durable materials, premium fabrics, and modern styles — giving you both long-lasting comfort and a beautiful look for your home.

You can easily place your order through our website.
Simply choose your favorite sofa, select your preferred color and size (if available), add it to your cart, and proceed to checkout. You’ll receive an instant confirmation email once your order is placed.

Yes! We offer custom design options where you can choose the fabric, color, and size that best fits your space.

Delivery time depends on your location and product type: Major cities: 5–7 business days Other areas: 7–10 business days For custom-made sofas, delivery may take longer. We’ll share an estimated delivery date once your order is confirmed.

We offer free or discounted shipping on selected orders and locations. Any applicable delivery charges will be clearly shown at checkout before you confirm your order — no hidden costs.

Yes, if your product is damaged, defective, or incorrect, you can request a return or exchange within 3 days of delivery.

We take great care in packaging and delivery, but if your sofa arrives damaged, please contact us within 48 hours with photos or videos.